The KLC Cultures, Tacit Knowledge, and Trust Contribution to Organizational Intelligence Activation


  • Wioleta Kucharska Gdansk University of Technology, Fahrenheit Universities Union
  • Denise A. D. Bedford Georgetown University



KLC cultures, knowledge culture, learning culture, collaborative culture, tacit knowledge, explicit knowledge, collective intelligence, trust, knowledge sharing


In this paper, the authors address a new approach to three organizational, functional cultures: knowledge culture, learning culture, and collaboration culture, named together the KLC cultures. Authors claim that the KLC approach in knowledge-driven organizations must be designed and nourished to leverage knowledge and intellectual capital. It is suggested that they are necessary for simultaneous implementation because no one of these functional cultures alone is as beneficial for a company as all of them are together. Moreover, there is a risk that organizations with a learning culture developed without collaboration are stuck at the individual level of learning only; and that a knowledge culture developed without a learning culture jeopardizes the organization to be stuck in a passive way where only old, multiply verified knowledge is accepted. As a result, such companies cannot grow. That extreme situation leads to the rejection of new knowledge that is usually rationalized by the need for business safety security - that is nothing more than a ruse for intellectual laziness or personal barriers of fixed-minded managers.


Author Biographies

Wioleta Kucharska, Gdansk University of Technology, Fahrenheit Universities Union

Wioleta Kucharska holds a position as an Associate Professor at the Faculty of Management and Economics of the Gdansk TECH, Gdansk University of Technology, Fahrenheit Universities Union, Poland. Authored 62 peer-reviewed studies published with Wiley, Springer, Taylor & Francis, Emerald, Elsevier, IGI Global, and Routledge. She is a reviewer for international journals (54 confirmed by Publons),  National Polish Science Center (NCN), and the US Fulbright Program. Wioleta Kucharska was recently involved in such topics as tacit knowledge, personal branding of knowledge workers, and company culture of knowledge, learning, and collaboration. Along with scientific passion and achievements, she has 12 years of managerial experience; therefore, her works next to theoretical foundations actively refer to management practice.

Denise A. D. Bedford, Georgetown University

Dr. Denise Bedford is currently an Adjunct Professor, Georgetown University’s Communication Culture and Technology program, adjunct faculty at the Schulich School of Business, York University, a Visiting Scholar at the University of Coventry, and a Distinguished Practitioner and Virtual Fellow with the U.S. Department of State. She teaches a range of graduate level courses in knowledge management, enterprise architecture, and data sciences. Her current research interests include knowledge architectures and knowledge engineering, knowledge economies and knowledge cities, intellectual capital management, knowledge sharing behaviors, semantic analysis and text analytics, communities of practice, business architecture, document engineering and content architectures, multilingual architecture, and search system design/architectures. Dr. Bedford retired from the World Bank in 2010 where she was Senior Information Officer. From 2010 to 2015, Dr. Bedford was the Goodyear Professor of Knowledge Management at Kent State University. Dr. Bedford has also worked for Intel Corporation, NASA, University of California Systemwide Administration, and Stanford University. Her educational background includes a B.A. triple major in History, in Russian Language/Literature, and in German Language/Literature from the University of Michigan; an Russian History also from University of Michigan; an M.S. in Librarianship from Western Michigan University, and a Ph.D. in Information Science from University of California, Berkeley. Dr. Bedford's non-academic interests include collecting 18th Century mid-Atlantic and Southern antiques, caring for her nine very large rescue dogs, heirloom gardening,and historical tourism.