The Integration of ChatGPT in Higher Education: A Study of Future Prospects

Authors

  • André Sucena PhD student, NECE- Research Center for Business Sciences, Department of Management and Economics, University of Beira Interior (UBI), Covilhã, Portugal https://orcid.org/0000-0002-9235-1179
  • Sladjana Cabrilo Full Professor, I-Shou University, Department of International Business Administration, Kaohsiung, Taiwan https://orcid.org/0000-0003-2670-2302
  • Susanne Durst Full Professor, Reykjavik University, Department of Business and Economics, 102 Reykjavík, Iceland https://orcid.org/0000-0001-8469-2427

DOI:

https://doi.org/10.34190/eckm.25.1.2341

Keywords:

ChatGPT, artificial intelligence, higher education, higher education institutions, systematic review, future prospects

Abstract

In recent years, the integration of artificial intelligence (AI) technologies has gained widespread attention in the education sector. This study explores the impact of ChatGPT, a deep learning-based natural language model, on teaching and learning processes in Higher Education Institutions (HEIs). In the education sector, the use of ChatGPT can be a double-edged sword, on the one hand, it can lead to innovation in the sector, on the other hand, there are also risks associated with it. By reviewing scientific papers published since the launch of ChatGPT in November 2022, this study identifies and discusses the main research themes investigated as well as opportunities and risks of integrating ChatGPT in HEIs. On this basis, it provides a more comprehensive understanding of the potential role of ChatGPT and similar solutions in shaping the future of higher education. The findings inform educators, education policy makers and researchers about the ongoing discourse on the integration of AI technologies in higher education and offer practical recommendations for optimizing the benefits of ChatGPT while considering potential risk factors to optimize student learning and the learning experience in HEIs.

Author Biographies

André Sucena, PhD student, NECE- Research Center for Business Sciences, Department of Management and Economics, University of Beira Interior (UBI), Covilhã, Portugal

André Sucena is a dedicated and accomplished individual currently pursuing a Ph.D. at the University of Beira Interior. He has demonstrated a passion for academic excellence and a commitment to advancing knowledge in his chosen field. Throughout his academic journey, he’d exhibited a keen interest in Intellectual Capital, delving into complex research questions and contributing valuable insights to the academic community. His pursuit of a Ph.D. reflects his aspiration to make significant contributions to the forefront of knowledge.

Sladjana Cabrilo, Full Professor, I-Shou University, Department of International Business Administration, Kaohsiung, Taiwan

Sladjana Cabrilo is a Full Professor at I-Shou University in Taiwan. Sladjana’s research focuses on intellectual capital, knowledge management, innovation, digital transformation, and international business. Her research has been published widely. She has been holding lectures and presentations worldwide and serving on editorial boards of academic journals and conferences. 

Susanne Durst, Full Professor, Reykjavik University, Department of Business and Economics, 102 Reykjavík, Iceland

Susanne Durst is a Full Professor of Management at Reykjavik University (Iceland), an Adjunct Professor at Tallinn University of Technology (Estonia) and a Distinguished Visiting Professor at Universidad de La Sabana (Colombia). Her research interests include knowledge (risk) management, responsible digitalization and sustainable business development of smaller entrepreneurial organizations.

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Published

2024-09-03

Issue

Vol. 25 No. 1 (2024): Proceedings of the 25th European Conference on Knowledge Management

Section

Academic Papers

License

Copyright (c) 2024 European Conference on Knowledge Management

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