Cost Learning as a Knowledge Management Tool in the Process Of Building the Competitiveness of Logistics Enterprises

Abstract

This article contributes to research on the factors building the competitiveness of enterprises, taking into account knowledge management processes, by deepening the understanding of cost learning processes. The cost learning construct is a knowledge management tool that allows for searching for new areas for building the competitiveness of enterprises. Cost learning processes are particularly important in logistics companies due to the service-oriented nature of their operations. Cost learning in building the competitive advantage of logistics enterprises requires the identification of factors building their competitiveness. Therefore, considering the current state of research and experience in the field of cost learning in building the competitive advantage of enterprises, the objective of this publication has been to understand and explain the relationships between cost learning and the factors building the competitiveness of logistics enterprises. To achieve the assumed objective, the following research methods were used: critical literature analysis, survey questionnaire and Pearson correlation analysis. The empirical research was conducted on a sample of 100 enterprises. The research conclusions suggest that building competitiveness should take into account the selection of strategic factors building the competitiveness of enterprises, identified on the basis of knowledge management processes that take into account cost learning. The issue of cost learning in building the competitive advantage of logistics enterprises is important and up-to-date due to its impact on strategic decision-making in these enterprises.