Measuring The Process of Knowledge Transmission and Absorption in The Organization

Abstract

The aim of the paper is to identify the degree of knowledge sharing and measure the scale of behavior related to giving and receiving knowledge in the organization. The author of this study focuses on presenting and analyzing the results of a quantitative survey conducted among 131 academy employees. Academic teachers and non-academic staff participated in the study conducted in March-April 2024 based on a questionnaire developed by R.E. De Vries, B. Van den Hoff, and J.A. De Ridder in 2006. A five-point Likert scale was used to measure the knowledge transfer and absorption scale. The study results showed that the transmission of knowledge and its absorption generally occur evenly. This means that employees, on the one hand, share knowledge, but on the other hand, they are also willing to use and acquire knowledge from others. This may result from a specific behavioral model created because of the conditions imposed in the organization, or it was created due to the need for cooperation and co-help in sharing knowledge to facilitate and improve work. The presented study is preliminary and requires further development to enrich the actual knowledge-sharing subjects' theory and practice. Yet, the presented data can be useful in comparative analyses and other deepening studies on similar matters.