The Role of Knowledge Engineering, Management and Media in the Knowledge Society: A Research Agenda

Abstract

This study aims to explore the intersection of Knowledge Engineering, Management, and Media (KEMM) in enhancing innovation and competitive potential within Knowledge-Intensive Organizations (KIOs). The objective is to understand how these fields interact to optimize the management and dissemination of knowledge in the context of the Knowledge Society (KS). A qualitative methodology is employed, using a scoping review to assess interrelated phenomena and map existing literature. This approach involves an exploratory bibliographic strategy and an interpretative analysis to identify key concepts, theories, and gaps in knowledge. The results indicate that effective integration of KEMM significantly improves decision-making, organizational performance, and innovation. The cultural differences in knowledge management models are highlighted, contrasting the American focus on technology with the Japanese emphasis on socialization. It also underscores the need for balancing technological advancements with human skills to foster a sustainable and innovative organizational environment. In the discussion, the paper emphasizes the critical role of KEMM in navigating the complexities of a BANI world (brittle, anxious, non-linear, and incomprehensible) by enhancing resilience and adaptability among workers. The integration of emerging technologies such as AI, machine learning, and digital platforms is shown to facilitate knowledge sharing and collaborative innovation. The conclusion stresses the importance of a holistic approach to KEMM, suggesting that future research should focus on practical applications in real-world scenarios, including education and organizational learning. By leveraging KEMM, organizations can develop more effective business models and contribute to the creation of Human, Intelligent, and Sustainable Cities. This study provides a foundation for further investigations into the synergistic relationships between Engineering, Management, and Media in the knowledge-based economy.