Leadership and job satisfaction in the public healthcare sector: An empirical analysis of employees’ motivations


  • Fotis Kitsios University of Macedonia, GR
  • Maria Kamariotou Department of Applied Informatics, University of Macedonia, Thessaloniki, Greece




Leadership, Motivation, Job satisfaction, Performance, Healthcare


The supply of health services, which are primarily supplied by the human resources that staff the health facilities, makes the field of health extremely difficult. The conduct of health professionals as a result of their efforts heavily influences the quality of the services under study. To boost their efficiency and, by extension, the effectiveness of the health units, the administrations of the health units must place a high value on the use of the human component. Simply said, incentives are necessary to incentivize healthcare staff in order for them to please patients and improve their efficacy. Incentives provided to healthcare personnel appear to help them overcome these issues and provide patients with the best care possible, even in situations where they lack the appropriate resources and tools. Many academics argue that giving employees what they need in the form of incentives is a potent weapon that managers may use to motivate them and boost productivity. All health organizations should make use of this component, as it can assist them in addressing and resolving significant issues that restrict their effectiveness. In this context, it's critical to stress that motivating healthcare professionals is urgently needed because doing so improves their performance, which in turn improves the effectiveness of the services offered and the satisfaction of patients. The purpose of the current study is to investigate the potential sources of employee motivation at a public hospital in Northern Greece. Regression analysis was used to examine data that were gathered from 74 hospital personnel. The findings indicate that connections with co-workers and degree of performance are the primary drivers of employee motivation, with pay and job features playing a supporting role. These findings demonstrate that in order for the hospital's administration to increase employee performance, it is necessary to foster a positive work environment and recognize people for their contributions.