Cybersecurity Training in the Healthcare Domain

Abstract

Integrating digital technologies in healthcare, such as electronic health records (EHR), telemedicine, and smart devices, has significantly enhanced patient care and operational efficiency. However, this digital transformation also introduces substantial cybersecurity challenges, threatening patient safety and data integrity. This study examines the current state of cybersecurity training within the healthcare sector, highlighting the critical need for continuous and comprehensive training programs tailored to healthcare professionals' diverse needs and technical skill levels. The study identifies key vulnerabilities, including software weaknesses, human errors, and information security shortcomings, emphasising the importance of staff motivation and adherence to cybersecurity measures. Through a qualitative case study methodology, the study explores effective training practices that promote cybersecurity awareness and compliance among healthcare staff. Findings indicate that despite existing training efforts, many healthcare workers feel undertrained and uninformed about secure technology use, leading to frustration and potential data breaches. The study underscores the importance of customised training programs that address strong password practices, phishing detection, secure data management, and device protection. Additionally, it emphasises the role of healthcare workers in safeguarding Protected Health Information (PHI) and the necessity for a collaborative approach to cybersecurity risk management. The research concludes with recommendations for enhancing cybersecurity training and fostering a culture of vigilance and responsibility within healthcare organisations. This study uses a qualitative research methodology through desk research. The data collection process was based on existing cybersecurity policy documents, training materials, incident reports, and compliance information. The results were validated using multiple data sources to ensure data triangulation. The study's approach ensured an understanding of the current state of cybersecurity training in healthcare and provided practical recommendations for improving the effectiveness of training programs. This research may help further enhance the understanding and implementation of effective cybersecurity training programs in healthcare, ultimately improving the protection of sensitive health information and patient safety. This study’s research question addresses the modification of training and learning practices to improve healthcare professionals' awareness of and compliance with cybersecurity.