NEXUS-HC: A Framework for Technology Foresight in Strategic Communications
DOI:
https://doi.org/10.34190/eccws.25.1.4709Keywords:
Strategic communications, Horizon scanning; Technology assessment; Synthetic media; Algorithmic IO; AI avatars; Decision supportAbstract
Strategic communications teams increasingly operate in an information environment shaped less by what people say to each other and more by what platforms choose to show, boost, or hide. Automation, synthetic media, and faster technology cycles mean influence activity can scale quickly, while decision-makers must still choose what to monitor, test, and prepare for. Many organisations track technology “hype” informally through news and vendor claims, but this often fails to produce clear priorities or explainable trade-offs. This paper introduces NEXUS-HC (Navigational Examination and Understanding System for Hype Cycle Analysis), a decision-oriented framework that adapts the familiar hype-cycle idea for contested, next-generation information environments. NEXUS-HC standardises technology assessment through a lightweight cross-impact rubric to compare likely effects, and links assessment to action through five portfolio postures: Monitor, Pilot, Adopt, Govern/Harden, or Counter. The framework separates (a) maturity and diffusion signals, (b) disruption mechanisms relevant to influence and integrity, and (c) adversarial leverage and governance readiness. We provide practical guidance for running the workflow in a small StratCom team, recording evidence notes and confidence, and setting reassessment triggers. A short three-technology illustration and light-touch retrospective validation—synthetic media, algorithmic Information-Operations (IO), and AI avatars—demonstrate how technologies associated with synthetic saturation, algorithmic contestation, and reality mediation can still lead to different actions depending on leverage and governance. The contribution is a repeatable approach that improves transparency (how judgements were made), comparability (across technologies and time), and briefing value (clearer decisions for leaders). NEXUS-HC is designed to complement, not replace, deeper intelligence assessments and technical evaluation. It is intended primarily for StratCom teams, with cyber or technical specialists contributing when required. It provides a common language for briefings, helps teams avoid over-reacting to short-lived attention spikes, and highlights when governance should start early because standards, labelling practices, and organisational controls often lag behind capability diffusion. When applied on a quarterly cadence, NEXUS-HC produces an auditable decision record that captures evidence, confidence, and triggers for reassessment—supporting learning across cycles and reducing reliance on individual judgement.
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