The NEXUS story and its Stakeholder Analysis: Digitalising Multimodal Logistics and the Associated Value Chain Worldwide

Authors

DOI:

https://doi.org/10.34190/ecie.19.1.2700

Keywords:

maritime ports, global strategy, financed Project, interviews, decision making, innovation

Abstract

The NEXUS project involves innovation and entrepreneurship. The first task of the project team, which is eclectic and includes several different profiles (research assistants, researchers, managers, engineers, designers and marketing specialists) was to do a stakeholder analysis, which involved doing some field work – six unstructured interviews – as well as some secondary data analysis (scientific articles on the Scopus database; Google searches; among others). The main concerns were to: unlock value through stakeholder engagement; move from concept to collaboration – for sustainable port development; and to connect ports worldwide which will involve international stakeholder collaboration and synergies for sustainable innovation. A Stakeholder analysis is a process consisting of identifying the individuals or groups that have a specific interest in a project, which can affect them, or be affected by them, including large groups such as customers and suppliers; employees; shareholders and investors. It is necessary to sort them according to their impact and consequences regarding the project. It is essential to manage stakeholder expectations when making decisions, especially in a project with thirty-five partners and with a global reach. The initial funding is around 92 million euros (approved by the Recovery and Resilience Plan (RRP)), to ensure the ambitious implementation of the new NEXUS platform and other related products. To minimize backlash, early as well as ongoing stakeholder involvement is a prerequisite. Strategy formulation should not occur in an “ivory tower” and involvement is key. For effective and efficient decision-making, to minimize risks, which need to be identified as well as all the connections and relationships to be created and nurtured. The research question at the outset was: How may we successfully implement a multi-partner project which involves considerable investment, and which aims to digitalize maritime ports worldwide? The theme is, currently, without precedent as the impact intended is for there to be a positive impact on all stakeholders involved – a win-win situation all around. The project will finish in 31-12-2025 and will produce 28 innovative solutions for commercialization. NEXUS is a green and digital project which is up to date as regards the latest sustainability norms and regarding overall operational efficiency in multimodal logistics. Work Package 10 is a specific exploitation, internationalization, promotion, and dissemination package.

Author Biographies

Manuel Au-Yong-Oliveira, GOVCOPP, University of Aveiro

Manuel is an Associate Professor with Habilitation (in Management - Marketing - April 2022) at the University of Aveiro (DEGEIT) where he has lectured at the undergraduate, master's and doctoral levels on marketing, innovation, strategy and research methods. Before lecturing full-time at the University of Aveiro Manuel also lectured for a number of years at the University of Porto - FEUP (Business Construction Project, on the Master's in Innovation and Technological Entrepreneurship), where he has also supervised a number of master's dissertations.

Camila Marinho, DEGEIT, University of Aveiro

Maria Camila Marinho has a bachelor's degree in Languages and Business Relations and is currently pursuing a master's degree in Management, specialising in Marketing and International Business. She was Commercial and Marketing Director at the University of Aveiro's Junior Enterprise and is a research fellow on the Agenda NEXUS project.

Valentina Chkoniya, GOVCOPP, ISCA, University of Aveiro

Valentina Chkoniya (PhD) is a seasoned professor with 20+ years of experience in business. Her research focuses on data analysis, decision support systems, marketing research, and consumer behaviour. She leads several projects, has published extensively in specialized journals, and has supervised numerous master's dissertations.

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Published

2024-09-20