Enhancing Knowledge Management and Strategic Foresight through Information and Communication Technologies

Abstract

Knowledge Management (KM) and Strategic Foresight (SF) are essential for organizational growth, particularly in today’s environment shaped by Information and Communication Technologies (ICT). This study conducts a literature review to investigate the effective integration of KM and SF practices with ICT. It addresses two key research questions: How can KM practices be incorporated into SF processes? How can ICT enhance the management of future-oriented knowledge through SF? The increasing complexity of organizational environments and the challenges posed by information overload and future scenario forecasting highlight the importance of this research. ICT serves as a crucial enabler, utilizing tools such as Big Data analytics, Artificial Intelligence (AI), and the Internet of Things (IoT) to optimize KM and SF practices. However, the integration of these technologies encounters significant barriers that require further exploration. The primary objective of this study is to map the current integration of ICT within KM and SF, emphasizing opportunities, limitations, and the potential contributions of AI to these processes. Utilizing a Rapid Review methodology, which streamlines the systematic review process to provide timely insights, the research involved searches in the Scopus database and a snowballing technique, resulting in an analysis of 12 selected articles. Findings indicate that ICT can significantly improve the efficiency and effectiveness of KM and SF processes, particularly in scenario-building and strategic decision-making. The study identifies specific tools and methods, such as collective knowledge systems and IoT frameworks, that organizations can adopt to enhance these practices. Future research should expand on this groundwork by including larger samples and practical studies to validate the proposed hypotheses. This study aims to encourage organizations to adopt ICT-based solutions, fostering sustainable competitive advantages in dynamic business environments.