Evaluating Generative AI Technology Choices and Software Frameworks for Developing AI Solutions in Business

Authors

  • Umair Ali Khan Haaga-Helia University of Applied Sciences, Helsinki
  • Dmitry Kudryavtsev Haaga-Helia University of Applied Sciences, Helsinki, Finland.
  • Janne Kauttonen Haaga-Helia University of Applied Sciences, Helsinki, Finland.
  • Antti Joutsenniemi Project Specialist, Haaga-Helia University of Applied Sciences, Helsinki, Finland.
  • Akseli Leskinen Project Specialist, Haaga-Helia University of Applied Sciences, Helsinki, Finland.
  • Jukka Remes Senior Lecturer, Haaga-Helia University of Applied Sciences, Helsinki, Finland
  • Roman Yangarber Professor, Department of Digital Humanities, University of Helsinki, Helsinki, Finland.
  • Lidia Pivovarova University Researcher, Department of Digital Humanities, University of Helsinki, Helsinki, Finland.
  • Yiheng Wu Doctoral Researcher, Department of Digital Humanities, University of Helsinki, Helsinki, Finland.

DOI:

https://doi.org/10.34190/eckm.26.2.3809

Keywords:

Generative AI, technology choices, Generative AI frameworks, enterprise AI integration, generic and custom GenAI solutions

Abstract

Generative AI (GenAI) is being increasingly adopted in business, yet leveraging it effectively remains challenging due to diverse use cases and organizational needs. While generic end-user tools are widely used, they often fall short in addressing domain-specific tasks and integration requirements. This paper reviews the limitations of such tools and emphasizes the need for customized, use-case-specific GenAI solutions. We examine emerging software frameworks for developing tailored GenAI solutions.

Author Biographies

Umair Ali Khan, Haaga-Helia University of Applied Sciences, Helsinki

Senior Researcher, Haaga-Helia University of Applied Sciences, Helsinki, Finland.

Dmitry Kudryavtsev , Haaga-Helia University of Applied Sciences, Helsinki, Finland.

Senior Researcher, Haaga-Helia University of Applied Sciences, Helsinki, Finland

Janne Kauttonen, Haaga-Helia University of Applied Sciences, Helsinki, Finland.

Senior Researcher, Haaga-Helia University of Applied Sciences, Helsinki.

Antti Joutsenniemi , Project Specialist, Haaga-Helia University of Applied Sciences, Helsinki, Finland.

Project Specialist, Haaga-Helia University of Applied Sciences, Helsinki, Finland.

Akseli Leskinen, Project Specialist, Haaga-Helia University of Applied Sciences, Helsinki, Finland.

Project Specialist, Haaga-Helia University of Applied Sciences, Helsinki, Finland.

Jukka Remes, Senior Lecturer, Haaga-Helia University of Applied Sciences, Helsinki, Finland

Senior Lecturer, Haaga-Helia University of Applied Sciences, Helsinki, Finland

Roman Yangarber, Professor, Department of Digital Humanities, University of Helsinki, Helsinki, Finland.

Professor, Department of Digital Humanities, University of Helsinki, Helsinki, Finland.

Lidia Pivovarova, University Researcher, Department of Digital Humanities, University of Helsinki, Helsinki, Finland.

University Researcher, Department of Digital Humanities, University of Helsinki, Helsinki, Finland.

Yiheng Wu, Doctoral Researcher, Department of Digital Humanities, University of Helsinki, Helsinki, Finland.

Doctoral Researcher, Department of Digital Humanities, University of Helsinki, Helsinki, Finland.

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Published

2025-08-29

Issue

Vol. 26 No. 2 (2025): Proceedings of the 26th European Conference on Knowledge Management VOL 2

Section

Non-Academic Papers

License

Copyright (c) 2025 European Conference on Knowledge Management

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.