AI-Driven Knowledge Management in Megaprojects: The Leadership Factor

Authors

  • Quba Ahmed The Hongkong Polytechnic University
  • Muhammad Saleem Sumbal The Hongkong Polytechnic University
  • Carman K. M. Lee The Hongkong Polytechnic University

DOI:

https://doi.org/10.34190/eckm.26.2.3990

Keywords:

AI, Knowledge Management, Megaprojects, Leadership, Decision-making, Sustainability, Collaboration

Abstract

With the increasing complexities and uncertainties, the integration of artificial intelligence has become paramount as the utilization of digital technologies has transformed the management practices across industries, especially in the domain of megaprojects. The paper analyzes the influence of integrating artificial intelligence (AI)- based knowledge management initiatives on the decision-making process of leadership in large-scale initiatives. As the supply chains of large-scale initiatives face complex challenges, leveraging artificial intelligence-based knowledge management initiatives has become essential to enhance resilience and operational efficiency. The qualitative data analysis has shown how AI-driven tools can significantly improve the data analysis in real time, ultimately facilitating knowledge management and enhancing the predictive insights shaping and devising strategic decisions. The AI adoption helps in fostering collaboration through knowledge sharing among the stakeholders, facilitating and promoting innovation and sustainability throughout the lifecycle of the project. Moreover, the AI utilization can deal with the upcoming challenges and uncertainties, helping in informed choices that align with the strategic objectives. The paper discusses the challenges in adopting the AI-based knowledge management initiatives. Leadership support can be marked vital as a clear support with visionary guidance is necessary to gain traction. The study investigates the role of leadership support in the AI-based KM initiatives for the success of the project. Leadership support plays an important role in the implementation of AI by creating a culture of knowledge sharing and embracing innovation and change. Furthermore, strong leadership assists in utilizing the resources, sustainably, and allocates them in the training and development of the human resource to equip them with the necessary knowledge with the help of AI. The qualitative interviews from the industry professionals reflected the positive influence of this step, as it not only empowered the employees but also mitigated the resistance to change. In summary, the paper reflects preliminary findings from an ongoing study that there is a need for leadership support to implement AI-based KM initiatives in megaprojects by articulating a clear vision, securing resources, addressing challenges, and maintaining and sustaining competitive advantage in megaprojects. This supportive framework ultimately enhances the likelihood of achieving project success and driving sustainable growth.

Author Biographies

Muhammad Saleem Sumbal , The Hongkong Polytechnic University

Dr. Saleem Ullah Khan Sumbal is the corresponding author. He is a Research Assistant Professor in the Department of Industrial and Systems Engineering at The Hong Kong Polytechnic University (PolyU). He earned his PhD under the Hong Kong Fellowship Scheme from PolyU in 2018, specializing in Knowledge Management and Innovation. Prior to this, he served as Assistant Professor at NUST Business School, Pakistan (2018–2021), and holds an MSc in Computer Vision and Robotics through the Erasmus Mundus Fellowship, as well as an MS in Project Management. Dr. Sumbal has industry experience with the Royal Bank of Scotland, UK, and has published extensively in leading international journals. His research focuses on knowledge management, big data, intellectual capital, and information technology.

Carman K. M. Lee, The Hongkong Polytechnic University

Dr. Lee Ka Man is an Associate Professor in the Department of Industrial and Systems Engineering at The Hong Kong Polytechnic University, where she leads the BSc(Hons) Enterprise Engineering with Management program. She holds a PhD and BEng from the same institution. Her research interests encompass industrial engineering, ERP, logistics and supply chain management, IIoT, WSAN, cloud computing, and big data analytics. Dr. Lee has published over 130 articles in international venues. She was awarded a Silver Medal at the 47th International Exhibition of Inventions of Geneva and an Emerald Network Awards Outstanding Paper Award in 2019. Additionally, she is the Lab-in-Charge of PolyU’s Cyber-Physical Systems Laboratory.

Downloads

Published

2025-08-29