Analysis of the Potential for Resilience of Integrated Oil & Gas Operations in Brazil




resilience engineering, human factors, knowledge management, safety management


Resilience is presented in literature as the capacity of a system to disarm, adapt and recover from unexpected events. Despite the increase of interest of industries and academia in the subject, there are a lack of models that describes the elements that condition and determines resilient performance. This article presents a knowledge model that characterizes intangibles which determine resilient responses and is a central piece in a data science strategy supporting monitoring and analysis of potential for resilience in high-risk industries. Through an interdisciplinary approach, this model was established using an integrative review of the literature and the contribution of experts from several areas. The potential for resilience is represented by a set of leading indicators that allows continuous monitoring of both static characteristics of complex operations and dynamic resource mobilization in the face of unexpected events. Knowledge engineering and data science techniques are applied to treat data from various sources. The established approach addresses several elements that are not traditionally explored in safety management systems, including those related to knowledge that determine resilient responses, as well as factors related to human, structural and relational capital that condition resilient performance. Results of the application of the model are presented, including how the analytical model supports the definition of knowledge management and safety investment strategies in oil and gas companies in Brazil. The approach supports the prioritization of actions and investments to promote safety and enable strategies to learn from accidents and positive conditions that make operations safer despite unpredictability in daily operational routine.

Author Biographies

Heron Trierveiler, UFSC

Heron Jader Trierveiler is a PhD student in Knowledge Engineering and Management by Federal University of Santa Catarina (Brazil). In the last years, he worked on research and development projects of digital solutions with public and private organisations. His most recent areas of interest are Digital Transformation, Industry 4.0, Technology Readiness and Human Factors.

José Todesco, UFSC - Instituto Stela

Jose Leomar Todesco is professor of Knowledge Engineering and Management at the Federal University of Santa Catarina and senior researcher at Instituto Stela. He has participated in several research and development projects with public and private organizations. His most recent work focuses on Knowledge Engineering, Knowledge Representation, Ontologies, Analytics, Resilience and Digital Transformation.

Aran Morales, Instituto Stela - UNISUL

Aran Bey Tcholakian Morales is professor at UNISUL. His most recent areas of interest are Knowledge Engineering, Artificial Intelligence, Data Science and Resilience Engineering.

Paulo Selig, UFSC

Paulo Mauricio Selig, Doctor in Production Engineering was President of Brazilian Production Engineering Association, a cofounder and coordinator of the Graduate Program in Knowledge Engineering and Management of Federal University of Santa Catarina (UFSC, Brazil).  He is an intellectual capital researcher and consultant, and permanent chairman of the International Conference on Knowledge and Innovation (ciKi).

Eduardo Giugliani, PUCRS

Eduardo Giugliani is full professor at the School of Technology of the Pontifical Catholic University of Rio Grande do Sul – PUCRS, Brazil. Director of IDEIA - Support Center for Scientific and Technological Development, PUCRS. Post-Doctor and Distinguished Fellow by Fondazione Bruno Kessler (FBK), Trento, Italy. Doctor in Engineering and Knowledge Management from the Federal University of Santa Catarina.

Jane Santos, PUCRS

Jane Lucia Silva Santos is doctor in Engineering and Knowledge Management, and currently is researcher at the School of Technology of the Pontifical Catholic University of Rio Grande do Sul - PUCRS, Brazil. She is a member of the HFACTORS Human Factors and Resilience Research, and her main research interests are organizational capabilities, innovation, organizational learning, and knowledge management.