Counterproductive Aspects of Remote Work in the Context of Exchange of Knowledge




Counterproductive Work Behaviour, Knowledge Management, Remote Work


The article is devoted to the problem of impact the remote work might have on exchange of knowledge in an organisation, with particular emphasis on the aspects of counterproductive work behaviour. Due to the COVID-19 pandemic, remote work has become an everyday element of human resources management almost all over the world. However, not all the consequences of introducing remote work on a massive scale have a positive impact. Some of them imply significant problems in organising information exchange, at levels of creation, distribution and perception of knowledge. The cognitive goal of the article is to identify remote work factors that imply counter productivity at work. The purpose of the study is to develop methods to support pro-effective work behaviour in the context of knowledge exchange in remote work. The article analysis will be based on quantitative research conducted among people working remotely. The survey was conducted in December 2021 among generation Z. For this purpose, the author used an interview questionnaire. It was completed by respondents both in a traditional way and using an online survey. Until now, attention has been paid mainly to the positive aspects of remote work, which significantly improves knowledge management in organisations. The novelty of this research relates to paying attention to counterproductive implications of remote work as well as an attempt to develop methods to overcome these implications in the field of knowledge exchange in an organisation.