Playful Citizen Discussion Space to Help Steer Society Towards Water Security

Authors

  • Paul Watson University of Greater Manchester
  • Rebecca Harris University of Greater Manchester
  • Paul Hollins University of Greater Manchester
  • Simon Egenfeldt-Nielsen Serious Games Interactive
  • Katharina Koller Center for Social Innovation (ZSI)
  • Claudia Fabian Center for Social Innovation (ZSI)
  • Barbara Kieslinger Center for Social Innovation (ZSI)

DOI:

https://doi.org/10.34190/ecgbl.19.2.4083

Keywords:

Dilemma game, playful education, climate conversation, water sustainability

Abstract

In this paper, we explore the use of a playful dilemma activity, a survey and public data analysis to spark citizen awareness and reflection on water use within the UK. Water security ensures access to fresh water for survival and society’s needs. There is significant citizen agency in water security that impacts the freshwater reserves. However, in many countries, water security is under-discussed. Encouraging spaces for individuals to assess their water use, identify waste, and adopt sustainable practices is key to sustaining freshwater resources for the future. We present a case study conducted as part of the GREAT project to stimulate citizen discussion on water use and its subsequent impact on the broader water system. Through a series of activities, citizens can reflect on their water use, consider the future forecast of water security within the UK, and experience a playful dilemma to save a city from the effects of drought. In this dilemma, players are part of an organisation tackling a city’s water crisis. Faced with limited water resources, players analyse data on the population's usage and suggest behaviour changes to reduce consumption. The challenge lies in balancing the need for water conservation with the risk of proposing changes that are resisted by the population. The players must convince the facilitator of both the practicality and acceptability of their plans. Success restores water security, but failure reveals the consequences of inaction. Within this playful discussion space, we create an exchange for citizens to elicit attitudes and preferences on current water use and explore how individuals might be “nudged” into less wasteful behaviour. In this paper, we describe the co-design of this qualitative approach, share findings on attitudes and preferences elicited (n = 19), and reflect on this method as a tool for fostering awareness and meaningful citizen discussions.

Author Biographies

Paul Watson, University of Greater Manchester

Dr. Paul Watson is a researcher at the University of Greater Manchester. Based in the school of Creative technologies he explores the design, development, and application of game technologies for education, wellbeing, and societal impact. Paul has a background in game making and art direction across entertainment and non-entertainment projects.

Rebecca Harris, University of Greater Manchester

Rebecca Harris, Research Assistant at the University of Greater Manchester, investigates how arts and education drive creativity, cultural engagement, and social impact. Rebecca has a background in music, teaching, and educational leadership, and her research explores creative pedagogy, user-centred design, and practice-based methods to support inclusive, innovative communities. 

Paul Hollins, University of Greater Manchester

Paul is Professor of Cultural Research Development at the University of Greater Manchester. Paul has conducted research over the last three decades into the efficacy of digital games in non-entertainment settings and has contributed to numerous EU research projects in the games domain. Prior to a return to academia Paul was Director of an International Digital Games Publisher and is a Fellow of the Cybernetic society.

Simon Egenfeldt-Nielsen, Serious Games Interactive

Simon Egenfeldt-Nielsen (PhD, Psychologist) is CEO of Serious Games interactive. He founded Serious Games Interactive in 2006. He has studied, researched and worked with computer games for +20 years. He has been involved in developing +100 games for different clients and +10 Pan-European research projects. 

Katharina Koller, Center for Social Innovation (ZSI)

Katharina Koller is a social scientist with a background in Psychology and Political Science. Currently, she is also enrolled as a doctoral student In Environmental Psychology at the University of Vienna working on game-based approaches to understanding and promoting public engagement with climate change. 

Claudia Fabian, Center for Social Innovation (ZSI)

Dr. Claudia Magdalena Fabian is a Senior Researcher at the Centre for Social Innovation (ZSI), Vienna, with over 20 years of experience in international and national projects. She specializes in Citizen Science, project management, and qualitative analysis, focusing on participatory design, collaborative learning, and the evaluation of innovative systems and technologies.

Barbara Kieslinger , Center for Social Innovation (ZSI)

Dr. Barbara Kieslinger is a Senior Researcher at the Centre for Social Innovation (ZSI), Vienna. She manages EC-funded projects on Citizen Science and the maker community, applying participatory methods in design and evaluation. She serves on the ECSA Board, advises the European Commission, and reviews for journals and conferences.

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Published

2025-09-26