The Critical Role of Cybersecurity Education in Health Tourism

Authors

  • Jyri Rajamäki Laurea University of Applied Sciences
  • Paulinus Ofem Laurea University of Applied Sciences, Espoo, Finland https://orcid.org/0000-0002-9060-4507
  • Annika Kallio Laurea University of Applied Sciences, Espoo, Finland
  • Miia Vakkuri Laurea University of Applied Sciences, Espoo, Finland https://orcid.org/0009-0000-4079-5328

DOI:

https://doi.org/10.34190/ictr.8.1.3455

Keywords:

Health tourism, Cybersecurity, Education, Higher education institute, Case study

Abstract

Health tourism is expanding due to the availability of high-quality medical care at lower costs in various countries. With this growth comes an increasing need to enhance cybersecurity, as patient data and other sensitive information are vulnerable to cyberattacks, which can lead to identity theft, financial fraud, and privacy breaches. Therefore, robust cybersecurity measures are essential to protect patient data. One challenge is the international transfer of patient data. When patients travel across borders for medical treatment, their data must be securely transmitted between healthcare providers in different countries. This process introduces cybersecurity risks, and healthcare providers must implement strong encryption methods and secure communication channels. This paper discusses the vulnerabilities of information systems used in medical tourism and how they should be considered in higher education teaching. Many healthcare facilities rely on interconnected systems and devices like EHR and IoT to provide efficient care. However, these systems can be susceptible to cyberattacks if not properly secured. A case study on medical tourism in Finland illustrates the practical implications of these cybersecurity challenges. These examples highlight the importance of adopting best practices and successful cybersecurity strategies to safeguard patient information. Recommendations for improving cybersecurity for stakeholders in the medical tourism sector include investing in advanced cybersecurity technologies, providing regular staff training, and developing comprehensive cybersecurity policies. By prioritizing cybersecurity, medical tourism providers can maintain patient safety and trust, which are critical for the continued growth and success of the industry. The importance of cybersecurity training and education in the health and wellness sector and the tourism industry cannot be overstated. Ensuring that all stakeholders are aware of the risks and equipped with the knowledge to mitigate them is essential for protecting patient data and maintaining the integrity of medical tourism services.

Author Biographies

Paulinus Ofem, Laurea University of Applied Sciences, Espoo, Finland

Paulinus Ofem is an academic and a project specialist at Laurea University of Applied Sciences, Finland, for a European Union-funded cybersecurity project. He serves as Laurea’s project manager of MANOLO, another EU-funded artificial intelligence project. He holds bachelor’s honours and master’s degrees in computing. His interests include software engineering and cybersecurity.

Annika Kallio, Laurea University of Applied Sciences, Espoo, Finland

Annika Kallio is a Master of Health Care specializing in acute care and works as a nurse teacher at Laurea University of Applied Sciences. Regarding cybersecurity in the Social and Health sector, she is Laurea's project manager in the KyberSoTe  project.

Miia Vakkuri, Laurea University of Applied Sciences, Espoo, Finland

Miia-Maija Vakkuri is a Senior Lecturer of Hospitality Management and Service Design at Laurea University of Applied Sciences. Her current research interests are related to service design, experience economy, multi-scale services, business model development and innovative sustainable service solutions. Miia’s PhD research topic is to create a model of learning ecosystem applying the proficiency of management and leadership design. The research aims to present the managerial competencies definition within case study university-industry collaborative R&D projects. Through the model of learning ecosystem, the result is to find out the future proficiency of managers in the hospitality business.

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Published

2025-04-14