Review of Empirical Studies on Video Conferencing Platform and Hardware for Best Practices

Authors

DOI:

https://doi.org/10.34190/ecel.24.1.3836

Keywords:

Video conferencing, Online Platforms, Online Teaching and Learning, Virtual classroom, Portable Hardware Tools

Abstract

Video conferencing (VC) has become invaluable in education, catapulted during the COVID19 pandemic which was declared by the World Health Organisation in March 2020. It became a service connecting a far-flung remote teaching and learning across the globe. In the process, different tools and methods serve diverse ability to keep virtual classrooms engaging and efficient. The forceful shift to incorporation of online teaching and learning resulted in a new era in education which continued even after the end of the pandemic two years later. The implication of recommendation on adoption of VC systems and good practices is to collect best practice scenarios of educational VC carried out against a backdrop of a body of literature. The aim of study is to conduct an empirical exploratory literature review of VC technologies and methods to engage students online in various classroom environments by the recent drastic changes. The Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) was used to include the articles to be reviewed. This paper is based on an analysis of 18 research articles with empirical studies specifically from two electronic databases, namely the Institute of Electrical and Electronics Engineers (IEEE) and Science Direct which are open and accessible in the field of educational technology searched using the search strings relating to VC in Education. The analysis categorised the findings into three areas: 1) VC Software Platforms  (2) Platforms integrated with VC Software Platforms and 3) VC Hardware.  This review provides the information to enable ideating a portable VC toolkits and online applications for engaging learning experience design in higher education classrooms.

Author Biographies

Margaret Kit Yok Chan, Universiti Teknologi MARA

Dr Margaret Chan is an Associate Professor of Plantation and Agrotechnology at Universiti Teknologi MARA, Sarawak Branch, Malaysia. She received her PhD in Agriculture Microbiology from Lincoln University, New Zealand. Her main research areas is agriculture sustainability and use of AI in sustainable food production and circular economy.  

Siew Eng Ling, Universiti Teknologi MARA, Sarawak Branch

Dr. Ling Siew Eng is a Professor at the College of Computing, Informatics and Mathematics, Universiti Teknologi MARA. She received her PhD in Measurement and Evaluation in 2010. She is actively involved in various educational research projects, from the baseline study on STEM for primary and secondary schools to technology in teaching and learning in higher learning institutions.

Adeline Engkamat, Universiti Teknologi MARA, Sarawak Branch

Adeline Engkamat is a faculty member of the Faculty of Computer & Mathematical Sciences at the Universiti Teknologi MARA Campus 2, Cawangan Sarawak.  She currently serves as Senior Lecturer. She received a Master in Science (Computer) from Universiti Teknologi Malaysia (UTM) in 2005. Her area of research is multimedia in education, blended learning, teaching and learning technology.

Siew Ching Ling, Universiti Teknologi MARA, Sarawak Branch

Ling Siew Ching is a senior lecturer at Universiti Teknologi MARA (UiTM), Sarawak Campus. She holds a B.Sc. (Hons) in Mathematics and a M.Sc. in Mathematics from Universiti Kebangsaan Malaysia. She is involved in education teaching, authoring books and research projects.

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Published

2025-10-17