Digital Transformation in Human Resource Development in Malaysia: Emerging Trends and Strategic Implications

Authors

  • Norhasni Zainal Abiddin National Defence University of Malaysia
  • Ihsan Ro’is
  • Zahimi Zainol Abidin
  • Junita Sulaiman

DOI:

https://doi.org/10.34190/ecmlg.21.1.4305

Keywords:

Human resource development (HRD), Digital transformation, Malaysia, Workforce competency, Talent management

Abstract

The rapid advancement of digital technologies has significantly reshaped the landscape of human resource development (HRD) in Malaysia. Despite increased digital adoption across sectors, many organizations continue to face challenges in aligning workforce competencies with digital transformation initiatives. This concept paper addresses the gap by exploring current trends, challenges, and strategic approaches in digitalizing HRD practices within the Malaysian context. The primary objective is to examine how digital tools and platforms are conceptually integrated into core HRD functions, such as training, performance management, and talent development, and to evaluate their theoretical effectiveness in enhancing organizational capabilities. Adopting a concept paper methodology, this study relies on an extensive review and synthesis of existing literature, policy documents, and recent industry reports related to HRD and digital transformation. Through theoretical analysis, the article outlines a strategic framework for digital HRD implementation, identifies critical success factors, and discusses conceptual barriers such as digital skill gaps, resistance to change, and disparities in digital infrastructure across organizations. The article contributes to the field by proposing a holistic framework for digital HRD strategy formulation and implementation. It provides actionable insights and policy considerations for HR leaders, educators, and government agencies to strengthen Malaysia’s readiness for a digitally driven economy.

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Published

2025-11-04